Shipping policy

We offer FREE shipping for all Canadian orders of $80 and more.

All orders are processed within 1-2 business days.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping to Canada:

• Free curbside delivery in Oakville on select products. Pickup is available 9 am - 7 pm Mon-Sat.
• Special Promotion: Choose free curbside pickup (Oakville location) at checkout and receive a complimentary handmade macrame keychain with a traditional Turkish evil eye bead. 🧿 It's our way of saying thank you for shopping local! 
• Standard (3-9 days): CA$12
• Express (2-5 days): CA$25
• Standard (3-9 days for orders CA$300+): CA$50

Delivery delays can occasionally occur. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Please allow 24 hours for the link to activate.

Turkish Towels Etc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Please refer to our Refund Policy that provides detailed information about options and procedures for returning your order.